How is your right of return structured?Updated a year ago
The return policy for the Bugatti Carbone Limited Edition is 30 days with free returns. All other products have a 14-day return policy. Write an e-mail within the return window to [email protected] so we can send you a return label!
Goods returned in an incomplete, damaged, utilized, or defiled state will regrettably not be accepted for returns.
CRITICAL NOTICE: We strongly advise utilizing the prepaid label you receive from our support team. When you are ineligible for a prepaid label, we kindly ask you to ensure all taxes and duties are fully accounted for at the time of your return's postage. We are only able to process those returns which are delivered directly to our warehouse, without the need for any customs documentation or payments on our part. In all situations, it is highly recommended to retain your shipment's tracking information, as we may require it as evidence of your return.
PLEASE NOTE: UNDER NO CIRCUMSTANCES DO WE REIMBURSE SHIPPING COSTS (OR CUSTOMS CHARGES).